Reference

Terms and Conditions That Actually Make Sense

These terms set out how your elang800 account works — what we expect from you, what you can expect from us, and how payments through DANA, OVO, and GoPay fit into the picture.

Account eligibility appliesDANA, OVO, GoPay coveredIndonesia-region dependentAccount use rules applyContact us for clarification
elang800 Terms and Conditions That Actually Make Sense
HOW WE HANDLE IT

Account Security, Data and Your Rights Under These Terms

We handle your account data with care. Here is a plain summary of what that looks like in practice — from how we store your details to how you can request changes.

Data Retention We keep your account and transaction records for as long as required by applicable regulations. You can request a summary of the data we hold by contacting support through live chat.
Account Security Your account is protected by OTP verification on login and any wallet change. If you link a new DANA or OVO wallet, we require a re-verification step before the new detail goes live.
Cookies and Tracking We use session cookies to keep your account logged in across your mobile browser. Analytical cookies help us understand how pages load on lower-bandwidth connections common across Indonesia.
Requesting Changes To update your registered e-wallet from GoPay to OVO, or to correct account details, raise a request via live chat. Changes take effect after identity confirmation is complete.
REACH US DIRECTLY

How to Contact Us About These Terms

Live Chat Open the live chat widget from your account dashboard. It connects you to our Indonesia support team and is the fastest path for terms-related questions.
Email Support Send your query to our support address via the contact form in your account settings. Include your registered e-wallet — DANA, OVO, or GoPay — for faster account matching.
Account Help Centre The Help Centre in your account menu holds answers to the most common terms questions, including how wallet verification works and what triggers an account review.

Common Questions About These Terms

These are the questions we hear most often about account terms, wallet rules, and your rights as an account holder on elang800.

No. Your deposit wallet must be registered in your own name. Deposits from third-party wallets are not accepted and may result in a transaction hold pending verification.

We post the updated version on this page. Continuing to use your account after the update is posted means you accept the revised terms. We recommend checking this page periodically.

Yes. These terms cover your entire account, including live casino sessions via Evolution, slot games from Pragmatic Play or PG Soft, and any sportsbook markets available in your region.

Contact our support team via live chat or the in-account email form. Request account closure. Any verified balance will be returned to your registered GoPay, OVO, or DANA wallet.

We confirm that the wallet you are withdrawing to — DANA, OVO, or GoPay — matches the one linked to your account. If they do not match, the withdrawal is held until verification is complete.

Yes. Access and eligibility depend on local law and are available only where permitted. If a specific term conflicts with local regulation in your area, the local rule applies to that portion only.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.